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Duties & Responsibilities
• Reviews, uses and promotes Older Adult Services documents for age-inclusive communication
Primary Bike Group Leader:
• Works with Program Coordinator to schedule and market the group
• Serves as the contact person for Let’s Age Well Program Guide and Older Adult Services website
• Maintains a current list of group participants
• Works with Program Coordinator and group to update participant registrations
• Provides regular session attendance reports:
o Notifies front desk staff of attendance for groups that meet onsite
• Provides participants with reminders of meeting dates for programs
• Notifies participants of irregular meeting times and/or holiday closures which cancel the activity
• For onsite group meetings:
o Submits set-up needs and requests to Program Coordinator
o Responsible for participant waivers if not accomplished digitally/online.
• Other duties as requested by Program Coordinator
Assistant Bike Group Leader:
• Supports Primary Group Leaders for the duties listed above as requested.
• Can also act as Bike Sweep, ensuring no cyclist is left behind.
Desired Qualifications
• Experience working directly with people, with the ability to model the City’s values of customer service, respect, integrity, innovation, and collaboration.
• Good communication skills and patience
• Practice excellent customer service, patience, kindness, and communication
• Some experience working with adults 60 years and older
• Organized and reliable
• Basic technology skills
Duties & Responsibilities
• Reviews, uses and promotes Older Adult Services documents for age-inclusive communication
• Receives the registration list of participants from Program Coordinator and tracks attendance for scheduled day trips.
• Coordinates participant signatures on waivers and returns completed waivers to Program Coordinator.
• Guides participants through the trip location for the duration of the trip.
• Responds to special needs and/or emergencies with participants; documents any accidents or incidents using designated forms and submits completed forms to Program Coordinator.
• Promotes future trips and programs with trip participants.
• Maintains positive, flexible attitude and is welcoming and patient with all participants; reports to Program Coordinator any problematic behavior or circumstances that occur during trip.
• Returns attendance sheets, receipts, name tags, & any reports to Program Coordinator.
• Participates in required trainings.
• Review, use and promote Older Adult Services documents for age-inclusive communication.
• Takes proper safety precautions, utilizes all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage of city property to Program Coordinator.
Desired Qualifications
• Some experience working with adults 60 years and older.
• Experience working directly with people, with the ability to practice excellent customer service, patience, kindness, and communication.
• Organized and reliable.
• Current City of Boulder resident.
• Access to a mobile phone to use during trips.
• Have or create an email account that can be used to receive pertinent trip information from Program Coordinator.
• Access to a device to print documents.