Please check the help icon associated with each screen for help on that page. The help icon is also available in context throughout the system.

Opt-in and Sign up for Text Messages in Count Me In

1. From the Count Me In: Dashboard

2. Click on My Profile

3. Click on the edit My Information…

4. Make sure you have a mobile number entered

Check to ensure that you have a mobile phone entered into the system.

5. Click on Save

6. Click the edit on My Preferences

7. Check the types of texts you would like to receive.

Scroll down to the bottom for Text Message Opt-in Preferences. Check the types you wish to receive. *General & Volunteer communications are most important.

8. Click on Save

Account Required

Registering for activities and volunteer projects requires you to have an account.

Create Account

Your contact information will only be used to communicate about volunteer opportunities and activities you register for. We will never sell or give your information to a third party.

Get Started

The following is a list of instructions and videos on how to:

Contact Us

If you need assistance, please email us.

Email Us

Creating your Account

Enter your First Name, Last Name, Email address, Primary Phone and Password. You will use your email address and password to login in the future.
Your account will be created and you will be directed to the dashboard.
*Note: Only one account can be associated with each email address.

1. Click on Sign Up

2. Type your First Name

3. Type your Last Name

4. Type your Email

5. Type your Phone Number and select if it is mobile, home, or work

6. Check Opt In to Text Messages if desired

7. Type password

Passwords must be at least 8 characters and contain at least one upper/lower case letter, one number, and one special character.

8. Confirm password

9. Check I certify that I am 13 years of age or older and agree to the Terms of Use

10. Click on I'm not a robot

11. Click on Sign Up

Logging In

1. Click on Login

2. Enter Email

3. Enter Password

4. Click on Login

Reset your password

Forgot your password? Click on the Forgot password link and enter the email address used to create your account. We will send you a link via email to reset your password; this link is valid for 24 hours.

Passwords must be at least 8 characters and contain an uppercase letter, lowercase letter, a number, and a special character.

1. Click on Forgot Password?

2. Enter Email Address

3. Click on Send

Your Dashboard

Each user has a dashboard; each is unique to the type of user you are. You may see more or fewer options here.

1. On the primary top navigation click Dashboard

2. Click on To Do

Actionable items on this tab include updating your profile, signing waivers, completing feedback, and more.

3. Click on My Assignments

These are your next 5 volunteer opportunities you are signed up to help with.

4. Click on Volunteer Opportunities

These are volunteer opportunities that are qualified to do for and match your interests.

5. Click on My Activities

These are activities and publicly-available volunteer opportunities you are signed up for.

6. Click on Upcoming Activities

These are activities and publicly-available volunteer opportunities based on your interests.

7. View Volunteer Announcements, Courses, Awards, and more.

Editing Your Profile

You can edit information and preferences on your profile. You must be logged into your account to see the My Profile button on your primary top navigation bar.

1. Click on My Profile from the primary top navigation

2. View your information

3. Click on edit

4. Edit information and click on Save

5. View your Preferences

6. Click on Edit

This will open a new screen. Make sure to click Save at the bottom of the screen.

7. Edit your Volunteer Bio & Preferences

Your photo and Biography will be visible to other volunteers and the public (if you lead public programs) only if you specify.

*Note: Other personal information will not be visible.

8. Edit your Skills & Interests

*Note: The interests you select here will filter the activities and assignments that you will see in “Opportunities” and “Upcoming Activities” on your Dashboard.

34. Edit your Email Opt-Out Preferences

9. Edit your Emergency Contact

10. Edit your Background

11. Edit your Volunteer Availability

12. Scroll to the bottom and click on Save

13. View Waivers

After saving your Preferences, you will return to your Profile. Any waiver(s) will display exactly as you signed.

Service History

You can generate a report with your service history detail.

Count Me In System Help